Medallion Property Management’s “Proven Process”
1 Kick-off Meeting
- 90-minute in-person meeting
- High-level analysis of portfolio
- Expectation setting
- On-boarding process overview
2 On-boarding
- Financial & Data
- Administrative
- Tech & Utilities
- Compliance
3 On-going Management
Reactive
- Accounting & Bills
- Leasing
- Maintenance & Turnover
- CHA Issues & Policy
Proactive
- Gutter cleaning
- Tax Appeals & Insurance Audit
- Rent: Perks, Increases, Renewals
- Surveys & Pre-inspections
4 Optimization
- Semiannual analysis and review
On-boarding Process Details
Financial & Data
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Bank Account Setup
FEIN & Corp documents needed
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Data Hand-off
Ledgers, leases, mortgage statements, etc.
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Tax Review
MPM to review and appeal all real estate taxes
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Insurance Audit
MPM to audit insurance for best rates/coverage
Administrative
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Keys & Security Information
Keys, files, and all pertinent info delivered to MPM
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Tenant Communication
Letters sent by MPM to tenants explaining changes
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Maintenance Information
Any known deferred maintenance sent to MPM
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Vendor Preferences
Preferred vendors (if any) sent to MPM
Tech & Utilities
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AppFolio Setup
Rent roll imported and all units setup by MPM
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Utilities Setup
Utility info given to MPM for audit and setup
Compliance
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Change of Ownership
Forms completed with the CHA
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Litigation Information
Open violations or court cases sent to MPM
What People Are Saying About Us
5.0/5
Aug 16, 2024
Survey
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Clovetta
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Medallion Property Management, LLC
I was a past tenant with Medallion Property for 7 years..wow! My experience was great!!!Never had a problem in all my years with them!! If you looking for a great loyal management company to rent from I recommend Medallion Properties!!
Never had problem...Always....Always on top of everything... I would recommend Medallion Properties to anyone !!!
Love Maintence they been a big help love my migos 💪🏽❤️
5.0/5
Oct 17, 2023
Survey
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Tracey
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Medallion Property Management, LLC
Property Manager at Medallion property Joanie Klein has been very consistent with helping me as a tenant shes very understanding and shows sincere compassion anytime I stumbled or experienced a serious matter I am forever greatful & greatly appreciative thank you! Thank you for providing me with resources when I need it the most. I’m overwhelmed with gratitude and the entire Medallion staff deserves a thank you! The Maintenance staff is the best and very quick to respond. I’m proud to be a tenant with Medallion Property!
This review is speaking on my experience with Joanie Klein Medallion Property Manager. She’s been very helpful throughout my time of being with the company. She’s nice patient, polite and return every phone call. She works hard to get things done in a timely manner. Thanks Joanie!
Property Manager at Medallion property Joanie Klein haa been a blessing to work with since she took over as manager I have experienced the best tenant and property manager relationships very sincere and compassionate assistance and resources with consistent help and understanding I will always greatly appreciate, being a tenant of Medallion property thank you! Thank you for providing me with resources when I need it the most. I’m overwhelmed with gratitude and the entire Medallion staff deserves a thank you! The Maintenance staff is the best and very quick to respond. I’m proud to be a tenant with Medallion Property!
5.0/5
Oct 16, 2023
Survey
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Francine
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Medallion Property Management, LLC
I would have to say that for the first time in my life this is the first company /Mgmt Joanie Klein that has been here to assist a tenant from beginning to end and has been consistent in communication and being available .She has definitely been helpful .I would definitely recommend this company .
I have had nothing but great experiences with Medallion Properties. My questions are answered promptly and my maintenance request are always done quickly. I’ve been with them for 3 years and counting but there’s one person who I would like to show my ultimate respect and appreciation to, JOANIE, she’s the best, she very understanding, she helps EVERY TIME I need assistance and most importantly she make sure things gets done. Overall, I highly recommend this property management company!
5.0/5
Oct 6, 2023
Survey
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Ashley
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Medallion Property Management, LLC
I have had nothing but great experiences with Medallion Properties.The staff is great! My questions are answered promptly and my maintenance request are always done quickly. I’ve been with them for 3 years and counting but there’s one person who I would like to show my ultimate respect and appreciation to, JOANIE, she’s the best, she very understanding and she helps every time I need assistance. Overall, I highly recommend this property management company!
Very comfortable place to live
Jim at the front desk is very very friendly and helpful. Thank you Andre and Jim for all you've done in helping me find my next home. Medallion has been nothing but a great experience. I was referred by two people, and I am so thankful for the referral. Been looking for my next home for 7 months, not much out there. I would recommend anyone who is looking for a place to try Medallon because they are truly a successful business in my eye. From Charlene
Tina Youngblood is an excellent property manager with Medallion. She works well with you in getting things done, with no complaints.
This is the best management company I have ever dealt with and I’m praying to always and only deal with medallion properties. Every call every problem needed to be fixed. One call and at there best time and ability medallion properties is on the way. To have a understanding leader Ms. Joanie that answer in the most respectful caring manner means everything to me. I love her. I honestly don’t think I’ll b comfortable living outside Medallion properties. Ms. Joanie (My Ms. J) is so helpful and understanding she is a blessing from above. I def recommend Medallion Properties. I love them.
The medallion property manager Joanie is very nice and assisted me as a tenant . This Company is extremely helpful . - Patrick Amos
Tina is one of the best property managers at medallions I love my apartment if I need something done she right on it making sure her tenants good ❤️
I worked at Medallion for a little over two years and in those two years I can tell you that I know Property Management/Real Estate is the industry that I want to remain in. Like a lot of us Covid affected me and when I did find new employment Ari gave me a great recommendation. That is rare to find a place that will help you nd want to see you succeed in the next chapter of your life. I am very grateful for Ari and Jake for the opportunity to work there and be in the industry I plan to spend the rest of my working life in. To Ryan and the staff in the office it was a great pleasure of mine to get to work with you all and learn from you. I wish you all nothing but the very best! James
We cannot express how much we appreciate JOANIE she got us out of a horrible condition into an apartment we absolutely LOVE she made us priority-kept us updated - and it really felt like for once somebody cared for us as a tenant and wasn’t just worrying about collecting rent we are definitely staying with medallion as long as we have Joanie as management we are so pleased with how she took care of us
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