Medallion Property Management’s “Proven Process”

1 Kick-off Meeting

  • 90-minute in-person meeting
  • High-level analysis of portfolio
  • Expectation setting
  • On-boarding process overview

2 On-boarding

  • Financial & Data
  • Administrative
  • Tech & Utilities
  • Compliance

3 On-going Management


  • Accounting & Bills
  • Leasing
  • Maintenance & Turnover
  • CHA Issues & Policy


  • Gutter cleaning
  • Tax Appeals & Insurance Audit
  • Rent: Perks, Increases, Renewals
  • Surveys & Pre-inspections

4 Optimization

  • Semiannual analysis and review

On-boarding Process Details

Financial & Data

  • Bank Account Setup

    FEIN & Corp documents needed

  • Data Hand-off

    Ledgers, leases, mortgage statements, etc.

  • Tax Review

    MPM to review and appeal all real estate taxes

  • Insurance Audit

    MPM to audit insurance for best rates/coverage


  • Keys & Security Information

    Keys, files, and all pertinent info delivered to MPM

  • Tenant Communication

    Letters sent by MPM to tenants explaining changes

  • Maintenance Information

    Any known deferred maintenance sent to MPM

  • Vendor Preferences

    Preferred vendors (if any) sent to MPM

Tech & Utilities

  • AppFolio Setup

    Rent roll imported and all units setup by MPM

  • Utilities Setup

    Utility info given to MPM for audit and setup


  • Change of Ownership

    Forms completed with the CHA

  • Litigation Information

    Open violations or court cases sent to MPM

Equal Housing Opportunity Symbol

What People Are Saying About Us

85 reviews
5 star
4 star
3 star
2 star
1 star
0 star

Jun 14, 2023
Google - Shanell - Medallion Property Management, LLC
Very comfortable place to live
Jun 27, 2022
Google - Believve - Medallion Property Management, LLC
Jim at the front desk is very very friendly and helpful. Thank you Andre and Jim for all you've done in helping me find my next home. Medallion has been nothing but a great experience. I was referred by two people, and I am so thankful for the referral. Been looking for my next home for 7 months, not much out there. I would recommend anyone who is looking for a place to try Medallon because they are truly a successful business in my eye. From Charlene
May 23, 2022
Google - Believve - Medallion Property Management, LLC
Very nice staff. Very helpful
Jul 20, 2021
Google - Rona - Medallion Property Management, LLC
Tina Youngblood is an excellent property manager with Medallion. She works well with you in getting things done, with no complaints.
Mar 30, 2021
Google - Karen - Medallion Property Management, LLC
Very nice place to live
Mar 16, 2021
Google - Chris - Medallion Property Management, LLC
Great staff...
Feb 26, 2021
Google - Mccoy - Medallion Property Management, LLC
This is the best management company I have ever dealt with and I’m praying to always and only deal with medallion properties. Every call every problem needed to be fixed. One call and at there best time and ability medallion properties is on the way. To have a understanding leader Ms. Joanie that answer in the most respectful caring manner means everything to me. I love her. I honestly don’t think I’ll b comfortable living outside Medallion properties. Ms. Joanie (My Ms. J) is so helpful and understanding she is a blessing from above. I def recommend Medallion Properties. I love them.
Feb 26, 2021
Google - Farrah - Medallion Property Management, LLC
The medallion property manager Joanie is very nice and assisted me as a tenant . This Company is extremely helpful . - Patrick Amos
Feb 24, 2021
Google - Darnell - Medallion Property Management, LLC
Tina is one of the best property managers at medallions I love my apartment if I need something done she right on it making sure her tenants good ❤️
Feb 17, 2021
Google - Jeremias - Medallion Property Management, LLC
Buena atencion
Nov 11, 2020
Google - James - Medallion Property Management, LLC
I worked at Medallion for a little over two years and in those two years I can tell you that I know Property Management/Real Estate is the industry that I want to remain in. Like a lot of us Covid affected me and when I did find new employment Ari gave me a great recommendation. That is rare to find a place that will help you nd want to see you succeed in the next chapter of your life. I am very grateful for Ari and Jake for the opportunity to work there and be in the industry I plan to spend the rest of my working life in. To Ryan and the staff in the office it was a great pleasure of mine to get to work with you all and learn from you. I wish you all nothing but the very best! James
Jul 14, 2020
Google - Kidd - Medallion Property Management, LLC
We cannot express how much we appreciate JOANIE she got us out of a horrible condition into an apartment we absolutely LOVE she made us priority-kept us updated - and it really felt like for once somebody cared for us as a tenant and wasn’t just worrying about collecting rent we are definitely staying with medallion as long as we have Joanie as management we are so pleased with how she took care of us
Apr 23, 2020
Google - Teresa - Medallion Property Management, LLC
love my apartment medallion properties make sure that everything was to our standards before we moved in and even after we moved and kept calling to make sure that everything was okay make sure everything worked and specially the person who showed us the property she made sure that we was notified every time something has changed and the property managerJoanie made sure that everything was okay with us talk to us face-to-face let us know that we can always count on her and since we moved that is exactly what has happened we can count on Joanie we have been in are apartment for about 3 and half months now and when I tell you that I'm so ready to go we new that we weren't going to be the only ones in the building but since they moved in all we hear is big dogs and 2or3 children running around all day I'm very upset about this I'm so ready to find me another place yes we still like medallion but how much more can we take
Mar 18, 2020
Google - Carmalita - Medallion Property Management, LLC
I have been a tenant at medallion properties for 4 ½ years now. When I have always had courteous service. Recently I had run into some issues. The new property manger Joanie was very attentive. She worked with me until everything was resolved and made sure that I was satisfied with all the services. I do appreciate that she wasn’t just trying to get me to sign a new lease. She wanted to make sure that I was comfortable with the new lease and if there was anything she could do to make my renting experience easier. Thank you Joanie you are awesome.
Mar 15, 2020
Google - Tierra - Medallion Property Management, LLC
From the day of my lease signing and meeting the staff at Medallion Properties I’ve had a great experience.... I have had some issues in my home but Joanie have been going over and beyond to make sure everything is taking care of and checking on me and I really appreciate that if I could give me stars I would!!!!
Mar 3, 2020
Google - Marquita - Medallion Property Management, LLC
I love her Mrs. Joanie Klein. I have fun and a nice time with her. She adress all my concerns. Thank you so for all your help. To meet with me. Stay sweet and kind. Love you. Have a great day.
Mar 2, 2020
Google - SSgxdGamer - Medallion Property Management, LLC
I had the pleasure of meeting met my new property manager Khalilah Stokes a couple of weeks ago and she was very nice. She was very respectable to my children when she called and came to my house when I was not available so she could introduce herself and let me know she was one of the property managers. She came to my house again and we sat down and renewed my lease and had a good conversation and when she was leaving I told her I liked her and she was nice and she showed kindness to me and my son that day. She gets 5 BIG STARS⭐⭐⭐⭐⭐from me. Ms. Williams
Feb 26, 2020
Google - Toi - Medallion Property Management, LLC
From the 1st day I met Ryan @ Medallion Property, I felt that I made a wise choice to become their tenant. Ryan's professionalism, pleasant and down to earth demener is good. My family & I are enjoying making the house into a home. The staff members are great team players. Thank You😊
Feb 25, 2020
Google - Marta - Medallion Property Management, LLC
Khalilah Stokes Is a Great Property Manager she made me feel so welcomed to the Medallion Family, She answered all my questions and left me with a smile. I love this house #justrenewedmylease.😘
Feb 25, 2020
Google - Laconja - Medallion Property Management, LLC
This is a very good and Reliable Reality. Been renting from them for about three years, There maintenance service is excellent and always on time when theres and emergency. I enjoy working with my new property manager joanie. She is very Pleasant to work with . So if you are looking for good and positive energy people to helping you in finding or managing your property. I recommend Medallion Property Management

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